Parent Access Information
The Campus Portal incorporates the highest level of security. Parents/guardians can see only information
related to the students they are authorized to view. The use of strong passwords, forced password reset
and session timeouts ensure secure access.
Schools create households to which the student belongs, depending on the information provided about
parent and guardian rights, living arrangements, etc. Parents and guardians will only have access to the
links which they have been given permission, to ensure student privacy. Students who have access to the
Portal only have access to view their own data
Retrieving Forgotten Usernames / Passwords
In addition, the district's administrator may force users to reset their passwords from time to time. By
default, a dormant session will automatically end after a set amount of time determined by the district
(usually between 25 and 60 minutes). This may vary from district to district since the district can establish
the duration before the session times out.
If a user has forgotten their password they can select the Forgot Your Password? link to have a unique
URL sent to their email which will walk them through the password reset workflow. See the Recovering
Passwords section for more information.
If the user has forgotten their username they can select the Forgot Your Username? link to have an
email sent to them containing their username. Users can request to receive their forgotten username up
to 5 times per day. On the sixth try, the user will be locked out of their account and will need to wait until
the next day to try again. All usernames associated with the email address entered will be listed in the
email. See the Recovering Usernames section for more information.
Curriculum Admin Assistant firstname.lastname@example.org